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Telephone Access - (MCVCIS)

The Multi-Court Voice Case Information System (MCVCIS) uses a computer-generated synthesized voice device to read bankruptcy  case and adversary proceeding information directly from the court's computer. This device permits you to call the computer from any touch-tone telephone and obtain the following case information without assistance from a case manager.

  • Case Number
  • Name(s) of debtor(s), or principal parties
  • Case filing date
  • Case chapter
  • Debtor's attorney's name and phone number
  • Trustee's name
  • Assigned Judge's name
  • Discharge and closing dates
  • 341(a) meeting date, time, and location
  • Case status
  • Whether the case has assets

Depending on when the case was filed, some of the information listed above may not be available through MCVCIS. You may presently use MCVCIS to access information concerning all bankruptcy case and adversary proceedings filed on or after December 1, 1988. For a number of reasons, information concerning cases filed prior to this date may not be available through MCVCIS. Please call MCVCIS first. If you are unable to obtain the information you desire, please call the Clerk's office for assistance (225-346-3333).

 WHAT YOU NEED: A touch-tone telephone is the only equipment you need to access MCVCIS. See #1 below for instructions on using MCVCIS.

 HOW MCVCIS WORKS: MCVCIS Searches for cases by participant name and reads you the information available for matching bankruptcy cases and adversary proceedings.

 SYSTEM AVAILABILITY: MCVCIS is available around-the-clock, 365 days per year.

 COST: MCVCIS is provided free of charge. It costs you nothing to quickly obtain critical bankruptcy case and adversary proceeding information using MCVCIS.

 USER INFORMATION: For additional information concerning the use of MCVCIS, please contact the IT Help Desk at (225) 346-3303.

 USING THE VOICE CASE INFORMATION SYSTEM: MCVCIS is easy to use. Please follow the instructions  below.

  • Use a touch-tone telephone to dial toll free at 1-(866)-222-8029. A computer synthesized voice will answer the call, read instructions for obtaining case information and ask you to enter a name.
  • 1) Enter the name of a case participant by pressing the keys on your telephone that correspond to the letters in the name. Use the 1 key to enter the letters Q and Z; do not attempt to type in spaces between names, and characters (such as apostrophes and dashes) that are not letters. Press the # key to tell the computer that the name has been entered. MCVCIS will search the database for participants with names matching the one entered.

    Examples

     

    • If you wish to enter the name of an individual, enter the last name followed by the first name.To enter the nameJoe O'Riley, you should press the following keys:

      O R I L E Y J O E



      MNO
      6


      PRS
      7


      GHI
      4


      JKL
      5


      DEF
      3


      WXY
      9


      JKL
      5


      MNO
      6


      DEF
      3
    • If you wish to enter the name of a company, type the company name, omitting suffixes such as Inc. and Corp. For example, to enter the name Joe's Subs, Inc., you should press the following keys:

      J O E S S U B S



      JKL
      5


      MNO
      6


      DEF
      3


      PRS
      7


      PRS
      7


      TUV
      8


      ABC
      2


      PRS
      7

     

    a) If the database contains more than four participants with names matching the one entered, MCVCIS will not read the available information for matching cases. In these instances, you should call the court at 225-346-3333.

    b) If the database contains fewer than four participants with names matching the one entered, MCVCIS will tell you the number of matching cases in the database.

    2) If the number of matching cases equals one, MCVCIS will read you the information available for that case.

    3) If the number of matching cases is greater than one but less than 11, MCVCIS will read you the available information for all matching cases.

    a) If you wish to hear information for the next matching case, press the 5 key. You may do this while MCVCIS is reading or after it has read all the available information.

    b) If you do not wish to hear information for additional matching cases, hang-up. You may do this while MCVCIS is reading or after it has read all the available information for a case.

    4) If the number of matching cases is 11 or greater, MCVCIS will tell you that too many cases have been selected and, to allow everyone fair access to the system, will read the available information for the first 10 matching cases only.

    a) If you wish to hear information for the next matching case, press the 5 key. You may do this while MCVCIS is reading or after it has read all the available information for a case.

    b) If you do not wish to hear information for additional matching cases, hang-up. You may do this while MCVCIS is reading or after it has read all the available information for a case.

    c) If the case you are interested in is not one of the ten matching cases read, call the Clerk's office for assistance.

    5) If the database contains no participants with names that match the one entered, MCVCIS will tell you that no cases for that name are in the database. Call the Clerk's office for assistance.

    6) After reading the information available for the matching case or cases, or telling you no cases for that name are on the computer, MCVCIS will disconnect you. To obtain information concerning additional cases, repeat step 1.

    For additional information concerning MCVCIS or to report system problems, contact the Systems Manager at 225-346-3333.